Jacobs Online is a small but growing niche-market company located 5 miles east of Yakima In Eastern Washington State. It has been serving industries, laboratories and hobbyists with specialty items like nichrome wire through its online stores since 2008 and since then has filled thousands of orders.
Business Goals
The goals of Jacobs Online are:
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To provide the best prices available online for both small quantities and large maintaining only a modest markup.
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To provide complete information about our products to facilitate design and purchase decisions.
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To provide additional information as requested by phone or email to help clients and customers with design and purchase decisions. To answer requests for information in a very timely manner, the same day when possible or at the latest, by the end of the next business day.
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Same day or next day shipping depending on time of day of order.
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Quick, honest, and responsive communication to solve any problems. To retain customers and repeat business through the best reputation in the industry for service, honesty and integrity in every aspect of our business.